Jeffrey Gitomer is the author of Jeffrey Gitomer's "Little Red Book of Selling, The Sales Bible, and Customer Satisfaction is Worthless, Customer Loyalty is Priceless". He is a creative, on the edge writer and speaker whose expertise on sales, customer loyalty and personal development is world renowned. Jeffrey is well known for his insightful presentations that are funny, insightful, real world, and in your face, he gives audiences information that they can immediately take back to their jobs and turn into sales revenue. Jeffrey's syndicated column, "Sales Moves", appears in scores of business journals and newspapers in the United States and Europe, and is read by more than four million people every week. He is known for presentations, seminars and keynote addresses that are funny, insightful, and in your face. He'll gives audiences information they can take out in the street one minute after the seminar is over and turn it into money.