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Keynote Speaker Jacob Morgan
Jacob Morgan
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Jacob Morgan

Summary

Full Bio

Speech Topics

Books

The Future of Work and Employee Experience

Work as we know it is dead. The future of work is all about freedom.

Summary of Jacob Morgan

Jacob Morgan is a three time best-selling author, keynote speaker, and futurist who explores the future of work and employee experience. His latest book is, The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces They Want, the Tools they Need, and a Culture They Can Celebrate” and is based on an analysis of over 250 global organizations. His previous books are, The Future of Work and The Collaborative Organization. Jacob’s work has been endorsed by the CEOs of: Cisco, Whirlpool, T-Mobile, Best Buy, SAP, Nestle, KPMG, Schneider Electric, and many others. He is regularly featured in business publications such as The Wall Street Journal, Harvard Business Review, CNN, NPR, USA Today, Forbes, and others. Jacob also has a popular podcast and Youtube series where he explores various themes around the future of work.

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After graduating with honors in business management economics and psychology, Jacob was excited to join the corporate world. At his first job, he was told that he’d be traveling the country, meeting with executives and entrepreneurs, and doing all sorts of exciting work. A few months in, he was stuck doing data entry, cold calling, and PowerPoint presentations. One day the CEO came out of his nice corner office, handed Jacob a $10 bill and said “I’m late for a meeting, go grab me a cup of coffee, and get something for yourself as well.” That was the last corporate job he ever had.

Today Jacob Morgan is one of the world’s leading authorities on the future of work and employee experience. He is the best-selling author of three books: The Employee Experience Advantage (2017), The Future of Work (2014), and The Collaborative Organization (2012). Jacob speaks at over 40 conferences a year on topics ranging from AI and automation, management and leadership, the future of work, the 4th industrial revolution, employee experience, the internet of things, and other related themes. He also provides advisory and thought leadership services to various organizations around the world.

Jacob is also the founder of “The Future If,” a global community of business leaders, authors and futurists who explore what our future can look like IF certain technologies, ideas, approaches and trends actually happen. The community looks at everything from AI and automation to leadership and management practices to augmented reality and virtual reality, the 4th industrial revolution and everything in between. Visit TheFutureIf.com to learn more.

His work has been endorsed by the CEOs of: Nestle, Best Buy, Cisco, SAP, KPMG, Schneider Electric, T-Mobile, Whirlpool, St. Jude Children’s Research Hospital, Zappos, Atari, and many others.

In addition, Jacob hosts The Future of Work Podcast a weekly show where he speaks with senior executives, authors, and business leaders about how the world of work is changing. His Youtube series, The Future in 5, explores the latest concepts and ideas around the future of work with inspiring and educational 2-3 minute snippets which are all professionally shot and edited.

He has also contributed to and been cited in publications such as Cosmopolitan, The Wall Street Journal, NPR, CNN, Glamour, the MIT Sloan Management Review, USA Today, and The Harvard Business Review.

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The Experiential Organization
How the Best Organizations Are Winning the War for Talent and Crushing the Competition

Investment in employee engagement has never been higher yet scores have never been lower, how can that be the case? For decades, we have been investing in short-term “adrenaline shot” programs such free food or work from home Friday’s with no impact for employees or the organization. Instead of forcing people into outdated workplace practices the world’s top companies are redesigning work around their people by focusing on three environments: culture, technology, and the physical workspace. Based on Jacob’s ongoing research of 252 organizations, he will share why employee experience is the next big area of investment, what the top companies are doing, and how you can go about creating an Experiential Organization. The future of work is all about the employee experience.

Key Points Discussed:

  • Why and how the workplace is changing
  • The three employee experience environments: culture, physical space, and technology
  • Employee experience vs employee engagement
  • How to design and create employee experiences
  • What some of the world’s most forward thinking organizations are doing
  • What employees care about most in the workplace

The Evolution of Human Resources

When most people think of HR they think, “boring” “uninspiring” “hiring and firing” and “outdated.” Let’s be honest they’re right. For decades this exactly what HR looked like. Today HR is becoming one of the most exciting roles inside of our organizations, but it’s changing. The very title of HR is disappearing and the function is being redesigned. So what does this mean for the future of HR? What is it going to look like and how do we prepare for it? In this keynote address Jacob takes a fresh perspective on the role of Human Resources and how it will impact the future of work. This keynote is sure to
inspire and engage the HR professionals in the audience!

Key Points Discussed:

  • How HR is changing
  • What the future of HR looks like
  • Skills for the future of HR
  • The new HR team of the future
  • Trends that are changing HR
  • People analytics for HR

Us or Them?
The Role of Robots, Automation, and Humans in the Future of Work

What does the workplace look like when your co-worker is a robot, or better yet, a software bot? Would you be ok with that and do you even have a say in the matter? As technology continues to evolve, the concern over jobs continues to grow. Robots and automation are predicted to take over millions of jobs in the coming years so where does that leave us? Will new jobs be created or will we all be unemployed? More importantly what should we be doing to prepare for this kind of a world and what will the impact be on how we work and even how we live? In this keynote Jacob will present several perspectives on the robot and automation debate to help attendees make up their own minds about what the future looks like.

Key Points Discussed:

  • The elimination of jobs
  • The creation of new jobs
  • Skills for the employee of the future
  • Automating jobs vs replacing a person
  • Types of jobs at risk of automation and those that are not
  • Solutions and challenges for a robot and AI world

The Connected World
What Happens When Everything Talks to Everything?

By 2020 it’s estimated that we will live in a world where between 50-70 billion devices will be connected to each other and to us. That’s almost 10 devices per person on planet
earth. These devices include cars, jets, washing machines, lights, buildings, parking garages, and anything else you can think of. Imagine one day having to pay a premium to take a vacation in a place where there is no connectivity, this is the world we are heading towards. While living in a connected world sounds intriguing and magical there are also some challenges we will be faced with. In this keynote Jacob paints a picture of what it will be like to work and live in a world where everything and everyone are connected.

Key Points Discussed:

  • Exploration of the internet of things
  • How a connected world impacts work
  • A day in the life of a connected employee
  • Pros and cons of a connected world
  • Privacy and security
  • Strategies for a connected organization

Leading and Managing in the Future of Work

If you look up the word “manager” in the dictionary you will find synonyms such as “slave-driver” and “zookeeper.” Managers used to sit at the very top of our organizations and they controlled all of the information, the rules, and the decision-making capabilities. Going forward, managers sit at the very bottom of a flatter pyramid and they push everyone else up. The goal of a manager should be to make people more successful then they are. Managers are now coaches and mentors instead of dictators and rulers. In this keynote talk Jacob explores how why the role of management is changing, how it’s changing, and what the future of management looks like. This talk is based off of Jacob’s 10 Principles of The Future Manager.

Key Points Discussed:

  • Management vs leadership
  • Trends shaping the future of management
  • 10 principles of the future manager
  • The manager as a coach and a mentor
  • Shifts in organizational structure and power
  • New skills and behaviors for managers

The Lab vs. The Factory
Innovating Innovation to Stay Ahead of Change

Most of our organizations operate like factories that are process-centric, linear, and enforce the status quo. In the modern business world, this type of an approach kills innovation. Laboratories on the other hand are dynamic; they embrace failure, and encourage experimentation. How can we shift our organizations from being factories to thinking like laboratories? An organization’s best ideas used to be sourced from a few people. This model no longer works. Disruption is happening in every industry and to every company around the world. This creates challenges for organizations that aren’t able to adapt but also unlocks tremendous opportunities for organizations that are. Is your organization ready to change? It’s time for us to innovate innovation and In this keynote Jacob will explore how organizations can look beyond their walls, design new approaches, and implement strategies around one of the most critical functions inside of our organizations, innovation.

Key Points Discussed:

  • Ideas vs inventions vs innovations
  • Building ecosystems
  • Examples of innovating innovation
  • Doing business in a disruptive world
  • New approaches for innovation
  • Thinking differently
The Employee Experience Advantage by Jacob Morgan

The Employee Experience Advantage

How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate
The Future of Work by Jacob Morgan

The Future of Work

Attract New Talent, Build Better Leaders, and Create a Competitive Organization
The Collaborative Organization by Jacob Morgan

The Collaborative Organization

A Strategic Guide to Solving Your Internal Business Challenges Using Emerging Social and Collaborative Tools

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