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Keynote Speaker Lenora Billings-Harris
Lenora Billings-Harris
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$7,501 - $15,000

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Lenora Billings-Harris

Summary

Full Bio

Speech Topics

Books

Summary of Lenora Billings-Harris

Lenora Billings-Harris is a Certified Speaking Professional, diversity consultant, author of "The Diversity Advantage: A Guide to Making Diversity Work" and co-author of “TRAILBLAZERS: How Top Business Leaders are Accelerating Results through Inclusion and Diversity”. She has been included as one of 100 Global Thought Leaders on Diversity and Inclusion by The Society of Human Resource Management (SHRM), and was named by Diversity Woman Magazine as one of the twenty top influential diversity leaders in the US. Her award winning diversity leadership research is recognized in journals internationally.With more than twenty five years of experience in the public and private sectors, Lenora has developed a unique way of presenting sensitive topics in a fun, thought-provoking and non-judgmental way. Lenora is founder and president of Excel Development Systems, Inc. a full service training and consulting firm that delivers high quality programs, learning tools, and performance improvement interventions that enable clients to discover the competitive advantages of creating and effectively leading a diverse multicultural workplace. Today's most challenging topics require a speaker who is thought provoking, appealing, informative and compelling. Lenora Billings-Harris possesses these abilities, resulting in powerful and effective events.

As a diversity strategist, Lenora partners with organizations to help them make diversity a competitive advantage. She has been included as one of 100 Global Thought Leaders on Diversity and Inclusion by The Society of Human Resource Management (SHRM), and was named by Diversity Woman Magazine as one of the twenty top influential diversity leaders in the US. Her award winning diversity leadership research is recognized in journals internationally. Lenora's ability to transform multifaceted diversity and inclusion concepts into immediately applicable "how to's" have enabled her to help Fortune 500 companies, professional associations, government agencies and educational institutions facilitate change to attract and retain top talent, expand multicultural markets, and heighten the number of engaged employees.

Lenora is the co-author of TRAILBLAZERS: How Top Business Leaders are Accelerating Results through Inclusion and Diversity, and she is often an expert guest on TV and radio internationally. She serves on the adjunct faculty of the business schools of Averett University and the University of North Carolina-Greensboro, and leads a full service diversity consulting firm. She has presented to audiences in over eighteen countries on six continents including in the middle of the Atlantic and Pacific oceans.

Lenora is a Certified Professional Speaker (CSP). She holds a BS from Hampton University and an MA from the University of Michigan and has held key positions with General Motors and CIGNA Corp.

The Diversity Advantage
The Wizard of OZ Perspective

This highly interactive, thought-provoking, yet and fun session provides an opportunity for you to explore and find solutions to the impact of the biases of our society's "isms" that impede productivity in the workplace. By realizing the power of inclusion is within each individual, you will discover ways to go beyond stereotypes and bias to create and sustain an environment that supports high productivity and culturally competent sensitivity while celebrating differences.

Lenora uses the characters and music from The Wizard of Oz and The Wiz to create an entertaining and stimulating learning environment.

As a result of attending this session, you will be able to:

  • Identify how unintentional stereotypical behavior impedes effectiveness
  • Explore the Four Cornerstones of Diversity and Inclusion
  • Use the S.T.O.P. ™ technique to minimize multicultural mishaps
  • Identify how the Brain, Heart and Courage as well as witches, wizards and Toto improve cultural competencies
  • Develop a person action plan for your diversity journey

TRAILBLAZERS' Secrets Revealed
How to Accelerate Business Results through Inclusion and Diversity

Uncover the critical strategies and successes related to world class diversity and inclusion management used by award-winning organizations. Lenora Billings-Harris, co-author of Trailblazers will combine her 20+ years of experience in the D I field with the best practices of such companies as Verizon, Sodexo, Dell, American Airlines, IBM and many more.

This session will address the key components of success as well as how to get results. Some of the components Lenora will include are: CEO Commitment, CDO Competencies, The Research Proves..., Making Learning and Education Effective, Engaging Middle Managers, Community Commitment, and Metrics. You will leave this session with clear and specific strategies and tactics that can help make your organization's diversity and inclusion plan world class.

Beyond the Vision

Lenora uses personal stories, metaphors, audience interaction and quotes from Martin Luther King, Jr. and others to help you discover how you can use your abilities and courage to make a real and sustainable difference in today's multicultural world. This uplifting, yet thought-provoking message will inspire you to embrace the unique gifts you have and to value the gifts of others to increase your options for positive change.

By realizing the power to make a difference is within each individual, you will discover ways to go beyond stereotypes and bias to create an environment that supports high success while celebrating differences.

As a result of attending this session, participants will be able to:

  • Apply techniques to interact effectively with people different then themselves
  • Connect to others with compassion instead of through stereotypical judgments
  • Engage their courage to lead sustainable inclusion changes for business, community and family

From Adversaries to Allies
Gender Communication in the Workplace

This fun presentation will help you improve your communication skills with the opposite gender. You will explore ways to say what you mean in a way the other gender will understand. This insightful session will help both men and women learn how to express themselves in a way that improves results. By practicing techniques that recognize communication differences without value judging, you will discover your own hidden communication strengths.

As a result of applying the principles and skills presented, you will be able to:

  • Identify the 3 major male and female communication tendencies
  • Explore the 5 habits that hinder effective communication
  • Manage gender conflict more effectively

The focus of this session is on communication solutions not gender bashing, thus both men and women can enhance their effectiveness. By applying a few simple rules each will be able to refrain from trying to change the other.

Reaching Today's Multicultural Market

Are your sales representatives losing opportunities to close sales because they are pre-judging the client or customer? Are they only prospecting and selling to people who are "just like them?" This program is for people who know the basic steps of selling, and are looking for ways to increase sales results through effective relationship-building techniques with a diverse market that includes differences of age, gender and ethnicity. Many of the best practices in Lenora's book, Real Sales Strategies that Work will be shared and discussed.

As a result of applying the principles and skills presented, you will be able to:

  • Identify key behaviors that often reduce trust, respect, and cooperation across diverse groups
  • Quickly identify a prospect's "comfort zone" surrounding the sales process and determine the best ways to initiate contact, make the presentation, negotiate, close the sale, and maintain positive client relationships
  • Develop sales plans that address the uniqueness of each customer

Effective sales professionals take the time to read their customer or prospect before launching into the sales process. Multicultural sales skills will help you read a broader mix of customers more accurately.

The Diversity Advantage  by Lenora Billings-Harris

The Diversity Advantage

A Guide to Making Diversity Work

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