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Author - Keynote Speakers

Mike Mullane

Colonel Mike Mullane was selected as a Mission Specialist in 1978 in the first group of Space Shuttle Astronauts. He completed three space missions aboard the Shuttles Discovery (STS-41D) and Atlantis (STS-27 & 36) before retiring from NASA and the Air Force in 1990. Since his retirement from NASA, Colonel Mullane has written an award-winning children's book and a popular space-fact book, Do Your Ears Pop In Space? His memoir, Riding Rockets: The Outrageous Tales of a Space Shuttle Astronaut, has been reviewed in the New York Times and on the Jon Stewart Daily Show. Colonel Mullane's inspiring and humorous presentations use his experiences as an astronaut in the most unusual, incredible, and dangerous situations to teach leassons about teamwork, leadership, and safety that apply to groups of all kinds. His personal stories of life in space and incredible video footage from NASA will amaze and engage your audience all the way through. They will leave Colonel Mullane's program with a renewed sense of both their own potential and the potential of their teams!

Jeanne Bliss

Jeanne Bliss is not an evangelist or observer of companies. She’s been inside them for twenty-five years, arm wrestling them on behalf of their customers! As “Chief Customer Zealot” for five large U.S. market leaders, Jeanne’s fought valiantly to get the customer on the strategic agenda, redirecting priorities and creating transformational changes to the brands’ customer experience. She has driven achievement of 95 percent loyalty rates, changing customer experiences across 50,000-person organizations, convincing even the staunchest curmudgeons that the key to success relies on customer focus. Jeanne’ developed her passion for the customer at Lands’ End, Inc., where she reported to the company’s founder and executive committee as leader for the Lands’ End customer experience. Now managing partner of Customer Bliss, Jeanne coaches leaders on how to wrap their company’s focus around customer profits. She is a worldwide keynote speaker on sustaining the energy and effort required to keep pushing that customer rock up the hill.

Heidi Hanna

Dr. Heidi Hanna is a New York Times best selling author, CEO and founder of Synergy, a consulting company providing brain-based health and performance programs to organizations, and the Executive Director for the American Institute of Stress. As a global speaker she has been featured at the Fortune Magazine’s Most Successful Women in Business Summit, the ESPN Women in Leadership Summit, and the Million Dollar Round Table. Her clients have included Microsoft, GE, Google, Starbucks, Morgan Stanley, Ameriprise, Nationwide and many more. Dr. Hanna's current research explores the connection between stress, brain health and performance. She is passionate about educating and empowering others to transform their relationship with stress in order to bring more energy, attention and intention to the moments that matter most to them. For fun, Heidi is a national board member for Blessings in a Backpack, a volunteer speaker for the Alzheimer’s Association, and recently started a non-profit called Beyond Funny that provides resources related to humor and the brain. She has recently been appointed to a faculty position with the International Brain Health Education Institute and will be teaching a new course on the Applied Neuroscience of Stress and Health in the spring of 2018.

Elaine Allison

Elaine Allison, CSP (Certified Speaking Professional) and author began honing her insights into the differences between how men and women work, lead and succeed, early in her career. She was one of Canada’s first female prison guards in an all-male maximum security correctional facility at the age of nineteen. Elaine had a crash-course in understanding how we interact with each other, as her life virtually depended on it! She began to truly observe how we all deal with conflict, challenges and issues. Elaine is the author of the bestselling book, The Velvet Hammer – PowHERful Leadership Lessons for Women Who Don’t Golf. She has been featured on ABC World News, Global TV, The Globe & Mail and many networks, newspapers and radio shows across North America. She also spent seven years in finance and insurance as a training manager and has worked in the airline and travel industry. Elaine's interactive and informative presentations "Turn Teams into Customer Care Crusaders" and leave audience members with "customer-ized" solutions that can be used immediately.

Jack Trout

Instrumental in developing the vital approach to marketing known as “positioning,” Jack Trout is responsible for some of the freshest ideas to be introduced into marketing thinking in the last several decades. Jack is president of Trout & Partners, one of the most prestigious marketing firms with headquarters in Old Greenwich, Connecticut and offices in 13 countries. Jack manages and supervises a global network of experts that apply his concepts and develop his methodology around the world. Jack Trout started his business career in the advertising department of General Electric. From there he went on to become a divisional advertising manager at Uniroyal, then he joined Al Ries in the advertising agency and marketing strategy firm where they worked together for over twenty-six years. Trout has over 40 years of experience in advertising and marketing. He has gained an international reputation as a consultant, writer, speaker, and proponent of leading-edge marketing strategies.

Peggy Holtman

Margaret (Peggy) Holtman has over 20 years of experience as a leader and developer of leaders in a variety of organizations. She is co-author of Leading at the Edge: Leadership Lessons from the Extraordinary Saga of Shackleton’s Antarctic Expedition, which describes the use of adventure, story, and metaphor (Metaventure® approach) to teach leadership in organizations. The central story is the 1914-16 trans-Antarctic expedition led by Sir Earnest Shackleton, and Peggy's compelling presentation uses actual photographs, drawings, and journal entries from the journey. The audience will feel like they are a part of the crew as the gripping narrative becomes the departure point for an intense and unforgettable experience. In addition to this thrilling adventure story, Peggy shares the ten key strategies for success that emerge as the valuable lessons from Shackleton’s ill-fated voyage. The captain’s approach to leadership, teamwork, and change under extreme conditions provide a compass for today’s leaders. An engaging speaker on the many challenging aspects of leadership, Peggy also draws from her extensive background and years of leadership experience to teach your audience how to bring out the best in themselves and their teams.

Jack Stahl

Jack Stahl is Chairman of the New Avon LLC Board of Managers. From 2002 to 2006, he served as President and Chief Executive Officer of Revlon, Inc. Prior to joining Revlon, Mr. Stahl worked for 22 years with The Coca-Cola Company, culminating in the role of President and Chief Operating Officer. He is also the author of Lessons on Leadership: The 7 Fundamental Management Skills For Leaders At All Levels. Jacks speaks to audiences about effective leadership, building relationships, and strengthening your brand. He shares practical, usable frameworks in an interactive and engaging way, and draws from his rich and continuing business experience.

Chad Hymas

When Chad rolls out on stage, your audience will have an immediate respect for his circumstance. His disability and what he is overcoming is a true example of, “set your mind to it and you can accomplish anything.” Through his unique sense of humor and his emotional story, he helps organizations and individuals have a purpose driven approach to leadership and a life that will lead them to prosperity and happiness. Chad is a bestselling author, president of his company, Chad Hymas Communications, Inc., and is a recognized world-class wheelchair athlete. He is also one of the youngest ever to receive the Council of Peers Award for Excellence and be inducted into the National Speaker Hall of Fame. The impression Chad leaves with those who hear him is genuine. They will gain the knowledge of achieving what some say is unachievable. His words are heartfelt, sincere, and honest. Let Chad’s story impact your group to “fly high!”

Lynn Brewer

Lynn Brewer is a former Enron executive and author of Confessions of an Enron Executive: A Whistleblower Story, a riveting account of her career at Enron and her decision to blow the whistle. Described by the Economist as the real whistleblower, she is the last to meet with former CEO Ken Lay -- just two weeks before his death. In her nearly three years at Enron, she was responsible for risk management in energy operations, the e-commerce initiatives for Enron’s water subsidiary, power trading in the California markets at the height of the crises, and oversaw competitive intelligence for Enron Broadband Services. Prior to joining the energy giant, Lynn worked in forensic accounting and spent 18 years as a legal professional in private practice. Today she is the Founder and CEO of The Integrity Institute, Inc., which independently assesses and certifies corporate integrity at the request of organizations for the benefit of their
stakeholders. She holds a Certification in Business Ethics from Colorado State University. Lynn is also the co-author of Managing Risks for Corporate Integrity: How to Survive an Ethical Misconduct Disaster and author of SportsVision: Athletic Excellence through Visualization, (foreword by Lou Holtz and Mike Ditka), based upon her 15 years as a competitive and professional figure skater, as well as a coach.

Kate Adamson

Author and speaker Kate Adamson shares her unique perspective on the relationship between healthy habits and survival from the most acute medical crisis. Kate recovered from a serious stroke, including a period of hospitalization during which she suffered total paralysis, also known as Locked-in Syndrome. Only able to blink her eyes, she managed to communicate messages through a system of blinking the alphabet, which allowed her to set up a rehabilitation program that almost everyone thought would be impossible. Kate used her training, determination, and persistence to do the impossible. Partially paralyzed as a result of her stroke, Kate has developed her own unique capabilities and has discovered and proven that "paralyzed" does not have to mean "powerless." Kate’s experience will fascinate and inform anyone involved with health care. Her incredible pre-morbid level of fitness and health allowed her to survive one-in-a-million odds. She learned how your health can work for you even in the most severe medical crisis.

Hal Becker

Hal Becker is a nationally known expert on Sales, Customer Service, and Negotiating. He conducts seminars or consults to more than 140 organizations a year. Hal is the author of "Can I have 5 Minutes Of Your Time?" which is now in its 18th printing and is used by many corporations as their "Sales Bible." He has also authored two other best sellers "Lip Service," one of the nations foremost books on customer service, and "Get What You Want," a fun, upbeat and fresh approach to negotiating. He has been featured in publications including The Wall Street Journal, Inc Magazine, Nations Business and hundreds of newspapers and Radio/TV stations around the world, and is currently syndicated in over 45 newspapers and magazines.

Sheila Murray Bethel

Dr. Sheila Murray Bethel's client list reads like a Global Who's Who of Business, Trade Associations, Education and Government. With over 3,000 presentations to over two million people in 20 countries, she brings; a broad view of current trends and relevant issues that maximize human resources, solve people problems and increase bottom line results. Business savvy and people smart, Sheila understands how and why people perform at their best and what it takes to build and sustain a successful business. She is a thriving entrepreneur, a member of the Speaker Hall of Fame and CEO of Bethel Leadership Institute whose mission is "…expanding the global dialogue about 21st century leadership and change." She is a currently a member of the Advisory Council for Amsted University based in Malaysia. Her books are used as course material and are in libraries in 127 universities and colleges worldwide. Her latest of five books, A New Breed Of leader, 8 Qualities That Matter Most In The Real World, What Works, What Doesn't and Why is published in English and Chinese and is winning global praise.

Paul Assaiante

Coach Paul Assaiante knows how to motivate teams for success. As the current coach of the Men’s Squash team at Trinity College and the former Men’s Tennis team coach, Paul has motivated top athletes from around the world. He is known for his unique achievement as the “winningest coach in college sports history”, winner of 16 NCAA Championships titles, and 22-year dedication as squash coach. Paul’s core belief is the need to embrace fear in order to remove obstacles blocking success. He shares his experience and lessons on building teams of champions in his book, Run to the Roar: Coaching to Overcome Fear. Paul brings together the best players from around the world and demonstrates how teammates from diverse cultures, religions, and ethnicities can unite as a winning team year after year. He uses his experiences to help leaders in any field embrace collaboration, cultural diversity, and leadership models that encourage employees to give everything they have- every day, and build winning teams.

Shawn Achor

Recent discoveries in the field of positive psychology have shown that Happiness fuels success. When we are positive, our brains become more engaged, creative, motivated, energetic, resilient, and productive at work. Shawn Achor, author of The Happiness Advantage, teaches organizational leaders how to increase happiness and meaning for their employees. Shawn spent over a decade at Harvard University where he won over a dozen teaching awards. He then went on to be founder of Good Think Inc. which allows him to share his research. Shawn speaks to his audiences on how to create a positive transformation that can have a rippling effect on an organization’s culture. He explains how we can reprogram our brains to become more positive, helping us achieve the extraordinary in work, in our lives, and in our organization's bottom lines. Shawn has spoken to many types of audiences that have all benefited from listening to his research on organizational achievement and happiness.

Joan Brock

Author of 'More Than Meets the Eye', Joan Brock won the hearts of the insurance industry's 'Million Dollar Round Table' and the NBC 'Today Show' audiences with her heart rendering and uplifting story of courage, perseverance and acceptance. Joan draws parallels between her own story and the challenges which face organizations. Her extraordinary life story moves audiences to accept their own personal and professional hardships with Courage and Humor. As Joan puts it, "Life is full of irreversible opportunities, and you have a choice to see them as assets or obstacles." Urging audiences to "play the hand you're dealt," Joan helps organizations see corporate challenges from a new perspective. In June 2003, a Lifetime Original Movie "More Than Meets the Eye: The Joan Brock Story" premiered to much acclaim.

Lior Arussy

Lior Arussy is a passionate professional who helps companies deliver exceptional experiences in everyday customer contacts. One of the world’s leading consultants on customer experience and customer centric transformation, Lior Arussy delivers results. His strategic framework for converting organizations from product to customer centricity is drawn from his work with some of the globe’s leading brands - Capital One, Thomson Reuters, HSBC, E.ON, Nokia, SAP, University of Pennsylvania and Wyeth. Named “Influential Leader” by CRM Magazine, Arussy is the Founder of Strativity Group, a consulting firm dedicated to customer centric transformation. Lior Arussy is an author, visionary, consultant, and creative catalyst in the areas of creating delightful customer experiences and executing profitable customer strategies. Arussy led the internet security division at Hewlett-Packard where he grew the business by 50% per quarter for 3 consecutive years. His strategy of enabling eBanking access to consumers via mission critical security was a new concept at the time. Author of five books including "Customer Experience Strategy" (2010), Lior Arussy will show your audience how to stop being boring and how to give exceptional customer experiences. His accomplishments were recognized by leading analysts and press including ABC, The Wall Street Journal, Financial Times, The Times of London, and Gartner Group.

Andy Boynton

In today’s competitive world, the old tried and true approach to customers, clients, innovation, and strategy simply doesn’t work as well as it used to. Andy Boynton understands the new rules and can educate leaders, managers, and organizations on how to renews themselves and succeed. Andy Boynton is Dean of Boston College’s Carroll School of Management, author, and co-creator of DeepDive, the world’s largest methodology for helping executives harness the power of teams to significantly improve problem-solving speed, innovation, and results. As a leadership speaker he brings his 20 years of experience as a researcher, speaker, and designer of powerful executive education sessions to firms around the world. He communicates his message in a powerful, engaging way to offer actionable strategies for organizations. He shares the insights he has learned through research into what it takes to win today across all dimensions for any organization.

Robert Ballard

The Titanic may have sunk, but Robert Ballard was able to discover the ship and float its history back to the world. His expeditions and findings have revolutionized our understanding of the origin of life on our planet and are shared to rally company teams to take on their biggest aspiration. Robert’s motivational speeches bring audiences onboard his underwater adventures and immerse them into the waters of his riveting stories. Once your employees hear Robert’s keynotes your organization will be compiled of innovative and passionate people who will steer your company to Success Island.

Lenora Billings-Harris

Lenora Billings-Harris is a Certified Speaking Professional, diversity consultant, author of "The Diversity Advantage: A Guide to Making Diversity Work" and co-author of “TRAILBLAZERS: How Top Business Leaders are Accelerating Results through Inclusion and Diversity”. She has been included as one of 100 Global Thought Leaders on Diversity and Inclusion by The Society of Human Resource Management (SHRM), and was named by Diversity Woman Magazine as one of the twenty top influential diversity leaders in the US. Her award winning diversity leadership research is recognized in journals internationally.With more than twenty five years of experience in the public and private sectors, Lenora has developed a unique way of presenting sensitive topics in a fun, thought-provoking and non-judgmental way. Lenora is founder and president of Excel Development Systems, Inc. a full service training and consulting firm that delivers high quality programs, learning tools, and performance improvement interventions that enable clients to discover the competitive advantages of creating and effectively leading a diverse multicultural workplace. Today's most challenging topics require a speaker who is thought provoking, appealing, informative and compelling. Lenora Billings-Harris possesses these abilities, resulting in powerful and effective events.

Robin Crow

Robin Crow has forged a remarkable career on his journey from RCA recording artist to successful entrepreneur and has built several world-class businesses from scratch. As a successful business owner & bestselling author Robin knows what he’s talking about. Robin doesn’t just talk business; he lives it! His company, Dark Horse Recording, is a four-studio complex and resort that has set the gold standard for customer service and excellence for years, and is still expanding. His recording and music business school The Dark Horse Institute (DHI) was founded by Robin in 2010, and has become so successful, they are now creating & expanding exponentially as one of the most compelling educational models of the 21st century. Robin's core message of leadership and customer service comes from hard-won, first-hand experience and when requested he uses his guitar playing as a metaphor to drive home his points and take-aways. His presentations can be an extraordinary blend of life-lesson's learned combined with high-octane entertainment. Robin's event are the result of 30 years of experience and a love of delighting audiences and his last book, Evolve or Die: Seven Steps to Rethink the Way You Do Business, was a USA Today Best-Seller.

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